Delivery / Pickup:
When the option selected for shipment method is "Delivery / Pickup", this is for a pre-arranged scheduled time and place only. Please let us know at the time the order is placed for follow up or send us a message to mtocreativedesigns@gmail.com to make prior arrangements.
USPS / UPS Shipments:
United States Postal Service and United Parcel Service shipments are shipped within 24 hours of completion of order. Whichever shipment choice you make, we will provide you with a link to track your package online. We do not charge handling fees, whereas shipping fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two orders placed separately, and shipping fees will apply to each of them. Please contact us if you do place another order and we will confirm if we can ship with the first order and instruct on how to place order without shipping or balance for the additional weight. Boxes are amply sized, and your items are well-protected. Special care is taken to protect fragile objects. NOTE: If you receive a damage item due to shipment, please let us know immediately at mtocreativedesigns@gmail.com. We will need information and a visual image of the damage.